How does your current IT Provider measure up?

Answer 14 quick questions and get an instant, honest picture of where your current provider is letting you down.

1
About you
2
Service
3
Security
4
Strategy
5
Results
About you & your business
First name*
Please enter your first name
Last name*
Please enter your last name
Work email address*
Please enter a valid email address
Phone number (optional)
What is your business name?*
Please enter your business name
What industry do you work in?*
Please select your industry
How many employees does your business have?*
Please select your team size

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Service & support quality
How quickly does your current IT Provider typically respond to a support ticket?*
Please select a response time
Do you have a dedicated account manager or point of contact at your current IT Provider?*
Please select an answer
How satisfied are you with the quality of technical support you receive?*
1 = Very poor  ·  10 = Excellent
5
1 — Very poor10 — Excellent
Does your IT Provider offer 24/7 out-of-hours emergency support?*
Please select an answer
Does your current IT Provider proactively monitor your systems and alert you to issues before they become problems?*
Please select an answer
Cybersecurity & resilience
Does your current IT Provider manage your cybersecurity — e.g. patching, antivirus, threat monitoring?*
Please select an answer
Has your business ever suffered a security incident, breach, or significant downtime under your current IT Provider?*
Please select an answer
How confident are you in your current disaster recovery and backup solution?*
1 = Not at all confident  ·  10 = Fully confident
5
1 — Not confident10 — Fully confident
Does your IT Provider help you stay compliant with relevant regulations — e.g. GDPR, Cyber Essentials?*
Please select an answer
Strategy & partnership
How often does your IT Provider review your IT strategy and roadmap with you?*
Please select a frequency
How confident are you that your current IT Provider understands your business goals?*
1 = Not at all  ·  10 = Completely
5
1 — Not at all10 — Completely
Does your IT Provider provide a regular written report on your IT environment and performance?*
Please select an answer
Does your IT Provider help you plan and forecast IT spend for the year ahead?*
Please select an answer
How confident are you that your current IT Provider can support your business as it grows?*
1 = Not confident  ·  10 = Very confident
5
1 — Not confident10 — Very confident
Please confirm you're human*
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Your IT Provider health score

Based on your answers, here's an honest assessment of where your current provider stands.

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Your results have been sent to a Nebulogiq Account Manager

A member of our team will review your IT Provider Health Score and be in touch with you shortly to discuss your results and answer any questions.

Key findings

What Nebulogiq does differently